Service Department of Myanmar Kaido Co., Ltd provides the following 1 ~ 3-year Warranty based on the machine models and also free Preventive Maintenance Service:-
For Mini Excavators (3~5-ton Class)
- year or 2,500 working hours whichever comes first
With 7-time maintenance Service
For Mark-8 Excavators (7~48-ton Class)
- years or 4,000 working hours whichever comes first
With 10-time maintenance Service
G-10 Excavators (20~50-ton Class)
- years or 6,000 working hours whichever comes first
With 14-time maintenance Service
All KOBELCO machines come with the KOBELCO Monitoring Excavation System (KOMEXS), a web-based program that enables owners to monitor their KOBELCO machines remotely and efficiently. KOMEXS monitors fuel consumption, fuel levels, hours of work, machine load, digging hours, idle, time, break times, scheduled maintenance, etc. This enables you to monitor and manage your fleet through your computer or Smartphone.
On the strength of the latest technical information and advanced diagnostic tools, Myanmar Kaido Service Team has been providing after-sales support anywhere in Myanmar for all machinery and equipment distributed by Myanmar Kaido Co., Ltd.
To fulfill customer's service needs, we have formed service teams with well-trained service engineers and stationed at our 22 branches all over Myanmar. Any type of service for your machinery is available at 3 main workshops. You can call any time our service teams located nearest to your job sites.
Basically, Myanmar Kaido Service Department provides our customers:-
Within the warranty period, 7-time; 10-time; 14-time free periodic maintenance service
After the warranty period, we provide the following:-
Offering Maintenance Contracts with reasonable fees
Providing periodical machine overall inspection and parts recommendation
Overhauling of major and minor components such as engines, hydraulic main pumps, undercarriage, etc.
Responding promptly to customer's service calls & rendering field-service troubleshooting and repairs with qualified service engineers and technicians.